Third Hand Systems Florence, Kentucky
859‑569‑8555

Free guide + leak calculator

The three ways small businesses lose money without noticing.

None of them look like leaks. They look like an ordinary Tuesday — a call that rang out, a quote nobody answered, an invoice that’ll get paid “eventually.”

Get the free guide
The numbers, sources named

Three leaks. Every owner-run business has at least one.

Leak 01 · The phone

62%

of calls to small businesses go unanswered — and 85% of those callers never call back. They call the next name in the results.

411 Locals monitored-phone study · PATLive
Leak 02 · The quotes

44%

of businesses stop following up on a quote after one attempt — while 80% of sales take five or more touches to close. The job goes to whoever didn’t quit.

MIT/InsideSales · Harvard Business Review
Leak 03 · The invoices

$17,700

is what the average small business is owed in unpaid invoices right now. 59% have invoices more than 30 days overdue — quietly financing their customers.

Intuit QuickBooks 2026 Late Payments Report

Most owner-run businesses close 30–40% of what they quote. The rest doesn’t go to competitors — it goes to silence.

I wrote a short guide that shows the real numbers behind all three — sources named — and how to find each leak in your own books, in about ten minutes apiece. No software required.

Get both, free

No card · No call
01

The guide — “The Three Leaks”

The numbers, the sources, and the ten-minute exercise that finds each leak in your books.

02

The Leak Calculator

Enter a few numbers you already know. It shows what the leaks are costing your business per year, in dollars. Opens the moment you submit.

That email doesn’t look right — mind checking it?

Matthew Snyder, Third Hand Systems — Florence, Kentucky. I build revenue and automation systems for small businesses. The guide comes by email; a few genuinely useful notes follow, a week or so apart; reply “stop” anytime and I won’t take it personally.

Done — the guide is on its way.

Check your inbox in the next few minutes (and the spam folder once, just in case — reply to the email and it won’t happen twice).

Meanwhile, as promised — no waiting:

Open the Leak Calculator
Beyond the three leaks

Need more than a patch? I design and build the bigger systems too.

Build 01

Billing & revenue systems

Quote to invoice to paid, wired together — billing that goes out on time, payments that reconcile themselves, and nothing that depends on somebody remembering.

Build 02

Intake & operations

Scheduling, job tracking, customer updates — the coordination work that eats evenings, run by a system instead of a whiteboard.

Build 03

Reporting & visibility

The numbers that actually matter — cash, pipeline, what’s stuck — pulled automatically onto one page you’ll actually look at.

If a process at your place runs on memory and sticky notes, I can probably make it run itself. Call 859-569-8555 — or just reply to any email the guide sends you. The first conversation is free and honest.

Why the guide is free: because the diagnosis should be. If the numbers say you have a leak worth fixing, some owners ask me to build the fix — missed-call text-back, quote follow-up that runs itself, invoices that chase themselves. If they don’t, you’ve lost ten minutes and learned where you stand. Fair trade either way.

— Matthew Snyder Third Hand Systems · Florence, KY · 859-569-8555